Privacy policy
The information we collect from you is:
We will need your personal information when you make
a purchase through the site or register on our site.
The personal information we will need is:
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Name
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Credit Card number and expiration date
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Credit card billing address
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Telephone number
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E-mail address
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Name/Names of the people traveling
We may ask you for more personal information if you are
a regular traveler. We need this information to confirm your reservation and transaction
and keep you informed about the transaction status.
If you are booking this ticket for somebody else, please
make sure that the other people have agreed to disclose their personal information
to us.
Member Registration:
If you choose to become a registered member of Southern
Travels , you must provide your name, address, telephone number, e-mail address,
a unique login name, password, and password validation, and a password hint to help
you remember your password. This information is collected on the registration form
for several reasons including but not limited to:
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Personal Identification
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To complete air, hotel, car and other reservations
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To allow us to contact you for customer service purpose,
If necessary.
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To customize the content of our site to strive to
meet your specific needs; and/or
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To make product or other improvements to our site.
In addition we need your e-mail address to confirm your new member registration
and each reservation you transact on our site. As a Southern Travels member you
will also occasionally receive updates from us about fare sales in your area, special
offers, new Southern Travels services, and other noteworthy items. However, you
may choose at any time to no longer receive these types of e-mail messages. Please
see our Opt-out policy described below.
Member Profile:
As a Southern Travels member, you can choose to complete
your online profile by providing us with travel preferences, frequent - traveler
or affinity numbers, credit card billing information, paper ticket delivery address,
and other personal information. This information is primarily used to assist you
in making reservations quickly without having to type in the same information repeatedly.
For example, you can store your airline frequent - flyer numbers so that when your
make a reservation on that airline, we may automatically pre - fill the frequent
- flyer number input box for you.
Online Surveys:
Southern Travels values opinions and comments from members,
so we frequently conduct online surveys. Participation in these surveys is entirely
optional. Typically, the information is aggregated, and used to make improvements
to the Southern Travels and its services and to develop appealing content, features
and promotions for Southern Travels members. Survey participants are anonymous unless
otherwise stated in the survey.
Promotions & Sweepstakes:
Southern Travels frequently sponsors promotions and sweepstakes
to give Southern Travels members the opportunity to win great travel and travel
- related prizes. Information collected by us for such activities may include contact
information and survey questions. We use contact information to notify contest winners
and survey information to develop promotions and product improvements to the Southern
Travels.
Que : With whom (if anyone) your personal information is shared?
Ans : When you reserve or purchase travel services through
Southern Travels, we must provide certain of your personal information to the airline,
hotel, car - rental agency, travel agency or other involved third party to enable
the successful fulfillment of your travel arrangements. However, we do not sell
or rent individual customer names or other personal information to third parties.
We use non - personally identifiable information in aggregate form to build higher
quality, more useful online services by performing statistical analysis of the collective
characteristics and behavior of our customers and visitors, and by measuring demographics
and interests regarding specific areas of the Southern Travels. We may provide anonymous
statistical information based on this data to suppliers, advertisers, affiliates
and other current and potential business partners. We may also use such aggregate
data to inform these third parties as to the number of people who have seen and
clicked on links to their web sites. Occasionally, Southern Travels will hire a
third party to act on our behalf for projects such as market - research surveys
and contest - entry processing and will provide information to these third parties
specifically for use in connection with these projects. The information we provide
to such third parties is protected by a confidentiality agreement and is to be used
solely for completing the specific project.
Que : How you can opt-out of receiving our promotional e-mails?
Ans : At any time, you may unsubscribe from our Real Deals,
Insider, or other newsletter or similar services through the "My Account"
link on the Southern Travels home page. As a member or promotion/sweepstakes entrant,
you will occasionally receive e-mail updates from us about fare sales in your area,
special offers, new Southern Travels services, and other noteworthy items. We hope
you will find these updates interesting and informative. Of course, if you would
rather not receive them, please click on the "unsubscribe" link or follow
the instructions in each e - mail message or send us an email unsubscribe@southerntravels.in
. Southern Travels reserves the right to limit membership to those who will accept
e - mails. Members will be notified via e - mail prior to any actions taken.
Que : What safeguards we have in place to protect your personal
information?
Ans : All payments on the Southern Travels is Verisign SSL
secured. This means all personal information you provide to Southern Travels is
transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system
that lets your browser automatically encrypt, or scramble, data before you send
it to us. The same process happens when you make travel purchases on the Southern
Travels.
Que : What other information should I know about my privacy?
Ans : Southern Travels website contains links to other web
sites. Please note that when you click on one of these links, you are entering another
web site for which Southern Travels has no responsibility. We encourage you to read
the privacy statements of all such sites as their policies may be materially different
from this Privacy Policy. Of course, you are solely responsible for maintaining
the secrecy of your passwords, and your Southern Travels membership account information.
Please be very careful, responsible, and alert with this information, especially
whenever you're online.
In addition to the circumstances described above, Southern
Travels may disclose the Southern Travels web site member information if required
to do so by law, court order, as requested by other government or law enforcement
authority, or in the good faith belief that disclosure is otherwise necessary or
advisable including, without limitation, to protect the rights or properties of
Southern Travels or any or all of its affiliates, associates, employees, directors
or officers or when we have reason to believe that disclosing the information is
necessary to identify, contact or bring legal action against someone who may be
causing interference with our rights or properties, whether intentionally or otherwise,
or when anyone else could be harmed by such activities. In addition, if Southern
Travels or substantially all of its assets are acquired, our customer information
will most likely also be transferred in connection with such acquisition
This policy is effective as of May 2008. Any material
changes in the way southern Travels uses personal information will be described
in future versions of this Privacy Statement. Of course, you may always submit concerns
regarding our Privacy Statement or our privacy practices via email to Privacy@southerntravels.in.
Please reference the privacy policy in your subject line. Southern Travels will
attempt to respond to all reasonable concerns or inquiries within five business
days of receipt.
Automatic logging of session Data:
We capture information about your computer’s connection
to the internet. This is not related to your personal information, this data is
consists of: IP Address, Operating System and type of browser software being used
and the activities conducted by the user while on southerntravelsindia.com. We collect
this information because it helps us analyze such things as what users are most
likely to click, the way visitors are clicking through the site etc. It also helps
us while troubleshooting issues with our servers. The IP address does not provide
any personal information about you directly. However, if required with the help
of your ISP and IP address user’s location can be identified.
Cookies:
Cookies are small pieces of information residing in user’s
computer’s hard drive. With the help of cookies we can place some information about
our site in your computer. This information will help us load the page faster and
will save your browsing time.
We advise you to clear cookies before leaving
your computer.